General Attitudes Towards Insurance Companies

The DecisionQuest National Juror Attitudes Survey Report: Insurance Companies is designed to provide litigators and their clients, especially those at insurance companies, with insight and analysis about jurors and their opinions of insurance companies and coverage.

The data we present reveals the attitudes of jurors who take a negative view of insurance companies—even to the extent that they believe there should be more government regulation, but who also understand the broad impact of large awards on their own premiums.

Key Takeaways

  • Potential jurors’ general opinion of insurance companies
  • What percentage of potential jurors believe that insurance companies purposely write policies that are hard to understand
  • How many believe that insurance companies regularly delay payment on legitimate claims
  • What these attitudes mean for plaintiffs and defendants